January 3, 2017

January 3, 2017 - Magellan Jets

The next evolution of the corporate Jet Card: Magellan Business

What Can Happen If You Overpromise a Customer

January 3, 2017

**Originally published in Fortune Magazine
Mistakes happen. It is a part of business, but the true test isn’t the mistake you make, but how you handle it which will speak volumes to your customer. Joshua Hebert, CEO of Magellan Jets, recently shared his thoughts with Fortune on making mistakes in the workplace.

PROUD PARTNERS

The staff at Magellan Jets and on the aircraft where outstanding!! The level of communication through this process was exemplary. The best choice we made was the selection of Magellan Jets. Would never use anybody else.
-Magellan Jets Member

Our first flight was definitely a 5 star experience. Our family is totally spoiled now! All went smoothly and we all relaxed and snacked as we winged our way to Aspen. Thank you very much.
-Magellan Jets Jet Card Owner

100% positive experience. From booking to flight prep to destination. Quality work, folks. Thank you!
-Magellan Jets Jet Card Owner

Wonderful and smooth flight. The pilots were the best. Thank you Magellan for an amazing flight into Anguilla!!!!
-Magellan Jets Charter Client

This was an awesome experience. Beautiful aircraft. Wonderful crew and good catering. Thank you for the upgrade!
-Magellan Jets Member

The aircraft was pristine. The flight crew were friendly, warm, personal and professional. You can tell they love their job and the people they both work for and work with.
-Magellan Jets Charter Client

Great work on behalf of your whole team. We needed to get our 88 yr old mom to PA. Your personnel were outstanding! This is where companies either soar or crash...Magellan was flying high. Thanks so much.
-Magellan Jets Jet Card Owner

Magellan Jets jet card ownership, jet membership, on-demand charter, aircraft sales and management are programs of Magellan Jets, LLC (Magellan Jets®). Magellan Jets (the Air Charter Broker) acting as an “Authorized Agent” for the Program Member (Charterer) shall; maintain non-owned aircraft liability insurance, and personal injury coverage, contract for transportation services with only FAR Part 135 or 121 Direct Air Carriers or their foreign Civil Aviation Authority (CAA) equivalent that operate and exercise full operational control over those flights at all times. Magellan Jets does not own or operate aircraft nor is a direct or indirect carrier. Flights will be sourced through a proprietary Magellan Jets Preferred Network of Direct Air Carriers that meet all FAA or CAA safety standards and additional safety standards established by Magellan Jets.Magellan Jets does provide access to aircraft management services which are provided by FAR Part 135 and 91 Direct Carriers or their foreign Civil Aviation Authority (CAA) equivalent that manage the full or partial operation of the aircraft on behalf of the Owner (Aircraft owner) and exercise full operational control of all flights at all times.

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Day: January 3, 2017

What Can Happen If You Overpromise a Customer

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