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Information Technology Specialist

Information Technology Specialist

Overview:

Magellan Jets has been providing the smartest and most personalized jet solutions in the private aviation industry for over a decade.

Now, we are looking for a Information Technology Specialist to join our team! As Information Technology Specialist, you will be responsible for ensuring a seamless network and help desk experience for Magellan Jets employees. With an in-person Flight Support team and 24/7 client services, it is crucial that network and help desk issues are prioritized and resolved in real time.

Responsibilities:

  • Building and maintaining local networks
  • Setting up and maintaining firewalls, network switches and routers
  • Efficiency of network and network performance in all Magellan Jets locations
  • Leading strategy around hardware and software acquisition, deployment, and maintenance
  • Implementing a hardware refresh plan to minimize downtime within the organization
  • Monitoring MJ’s help desk and assisting colleagues with hardware and software troubleshooting while performing daily tasks
  • Assisting the Director of Technology with security monitoring and security training
  • Sustaining network certifications and SOC 2 Level II compliance status
  • Progressing tele-presence for in-person and remote employees
  • Assisting Director of Technology with projects and daily tasks

Qualifications:

  • Strong knowledge of Office 365 admin centers, Microsoft Azure, Active Directory and conditional access policies
  • Working knowledge of Salesforce.com
  • Proficient in troubleshooting Mac OS and Windows, use of MDM solutions such as Intune, JAMF, Mosyle
  • 1+ year(s) of helpdesk experience

Benefits:

  • You will be entitled to a full benefits package that includes paid time off, 401(k), and health/dental/vision coverage for you and your family

Magellan Jets offers a comprehensive and competitive benefits package including Medical, Dental, Vision, Long-Term Disability 401K, life insurance, and Flexible spending option.

Please email cover letter and resume to [email protected]

PROUD PARTNERS
Robb Report named our private jet membership “Best of the Best.” Join the membership program the magazine called “one of the most innovative and consumer-friendly jet programs in the year.”
The staff at Magellan Jets and on the aircraft where outstanding!! The level of communication through this process was exemplary. The best choice we made was the selection of Magellan Jets. Would never use anybody else.
-Magellan Jets Member
Our first flight was definitely a 5 star experience. Our family is totally spoiled now! All went smoothly and we all relaxed and snacked as we winged our way to Aspen. Thank you very much.
-Magellan Jets Jet Card Owner
Our first flight was definitely a 5 star experience. Our family is totally spoiled now! All went smoothly and we all relaxed and snacked as we winged our way to Aspen. Thank you very much.
-Magellan Jets Charter Client
100% positive experience. From booking to flight prep to destination. Quality work, folks. Thank you!
-Magellan Jets Jet Card Owner
Wonderful and smooth flight. The pilots were the best. Thank you Magellan for an amazing flight into Anguilla!!!!
-Magellan Jets Charter Client
This was an awesome experience. Beautiful aircraft. Wonderful crew and good catering. Thank you for the upgrade!
-Magellan Jets Member
The aircraft was pristine. The flight crew were friendly, warm, personal and professional. You can tell they love their job and the people they both work for and work with.
-Magellan Jets Charter Client
Great work on behalf of your whole team. We needed to get our 88 yr old mom to PA. Your personnel were outstanding! This is where companies either soar or crash...Magellan was flying high. Thanks so much.
-Magellan Jets Jet Card Owner
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Magellan Jets Corporate Center 1200 Crown Colony Drive
Suite 600
Quincy, MA 02169
P: 877-550-JETS (5387) P: 617-328-JETS (5387) [email protected]
Bedford Private Jet Terminal Laurence G. Hansom Field
380 Hanscom Drive
Bedford, MA 01730
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Magellan Jets jet card ownership, jet membership, on-demand charter, aircraft sales and management are programs of Magellan Jets, LLC (Magellan Jets®). Magellan Jets (the Air Charter Broker) acting as an “Authorized Agent” for the Program Member (Charterer) shall; maintain non-owned aircraft liability insurance, and personal injury coverage, contract for transportation services with only FAR Part 135 or 121 Direct Air Carriers or their foreign Civil Aviation Authority (CAA) equivalent that operate and exercise full operational control over those flights at all times. Magellan Jets does not own or operate aircraft nor is a direct or indirect carrier. Flights will be sourced through a proprietary Magellan Jets Preferred Network of Direct Air Carriers that meet all FAA or CAA safety standards and additional safety standards established by Magellan Jets.Magellan Jets does provide access to aircraft management services which are provided by FAR Part 135 and 91 Direct Carriers or their foreign Civil Aviation Authority (CAA) equivalent that manage the full or partial operation of the aircraft on behalf of the Owner (Aircraft owner) and exercise full operational control of all flights at all times.

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