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Information Technology Specialist
Information Technology Specialist
Overview:
Magellan Jets has been providing the smartest and most personalized jet solutions in the private aviation industry for over a decade.
Now, we are looking for a Information Technology Specialist to join our team! As Information Technology Specialist, you will be responsible for ensuring a seamless network and help desk experience for Magellan Jets employees. With an in-person Flight Support team and 24/7 client services, it is crucial that network and help desk issues are prioritized and resolved in real time.
Responsibilities:
- Building and maintaining local networks
- Setting up and maintaining firewalls, network switches and routers
- Efficiency of network and network performance in all Magellan Jets locations
- Leading strategy around hardware and software acquisition, deployment, and maintenance
- Implementing a hardware refresh plan to minimize downtime within the organization
- Monitoring MJ’s help desk and assisting colleagues with hardware and software troubleshooting while performing daily tasks
- Assisting the Director of Technology with security monitoring and security training
- Sustaining network certifications and SOC 2 Level II compliance status
- Progressing tele-presence for in-person and remote employees
- Assisting Director of Technology with projects and daily tasks
Qualifications:
- Strong knowledge of Office 365 admin centers, Microsoft Azure, Active Directory and conditional access policies
- Working knowledge of Salesforce.com
- Proficient in troubleshooting Mac OS and Windows, use of MDM solutions such as Intune, JAMF, Mosyle
- 1+ year(s) of helpdesk experience
Benefits:
- You will be entitled to a full benefits package that includes paid time off, 401(k), and health/dental/vision coverage for you and your family
Magellan Jets offers a comprehensive and competitive benefits package including Medical, Dental, Vision, Long-Term Disability 401K, life insurance, and Flexible spending option.
Please email cover letter and resume to [email protected]