Earlier this month at the 2021 NBAA Business Aviation Convention & Exhibition in Las Vegas, the most pressing topic at hand among our vendors and suppliers was the dwindling availability of aircraft, aircraft parts, and qualified crews. Together, as we navigate a truly historical surge in flight activity and the industry-wide difficulties that result, Magellan Jets is committed to ensuring all our guests receive detailed and timely communication regarding both the private aviation market as a whole and their individual programs.
Today, we want to inform you of several updates we are making to our jet card ownership and private jet membership programs. We have done, and continue to do, as much as possible to shield you from the impacts of an extreme supply chain situation brought about by the pandemic. We want you to know that the measures we take are not focused on the economics of the situation, but instead on continuing to provide you with an uncompromising commitment to excellence in service at the highest levels of safety. You should know that we are taking all reasonable steps to avoid consequences and therefore, these changes are necessary to continue to maintain our service and safety promise to you, your family, and your guests.
Consistent with the terms of your Jet Card Ownership and/or Membership agreement, Magellan Jets is implementing the following immediate changes to your program given that this crisis is outside of the reasonable control and prevents us from performing all of our contractual obligations:
Along with these immediate adjustments, we will be implementing changes in 30 days regarding round-trip discounts and trip scheduling.
We will detail each of these changes and the reasoning behind them below—but first, an update on the state of the private aviation market.th
September showed a 210 percent increase in flight volume across all our programs, as well as a 152 percent increase in jet card and membership sales. This tells us we can certainly expect a high rate of flight volume throughout the fourth quarter. Typically, the fourth quarter is already one of the busiest times of year for the entire industry in terms of volume due to the abundance of holidays and peak travel times. That is why it is more important than ever to book all your planned upcoming travel immediately; we continue to recommend booking all your trips through March 2022 now.
• Market Update: Addressing Private Aviation’s Availability Crunch
The program changes we are implementing come in direct response to this approaching surge in volume and will give our expert aircraft sourcing team the appropriate time to procure the safest, most reliable aircraft and crews for your flights. Safety is the driving force behind each of these adjustments; meanwhile, Magellan Jets is staying the course and maintaining the program features you love, including fixed hourly rates.
Going forward, all Magellan Jets programs (both Jet Card Ownership and Membership products) will have a 72-hour advance booking window for trips booked on standard days, and a 10-day advance booking window for any trips that fall on a high-volume day. Be sure to check your program’s high-volume calendar—you can view the calendar for Jet Card Ownership and Premium Membership here, and for Explorer Membership here—and remember to reach out to your flight support team with any questions.
Of course, it is understood that there will be times when you absolutely need to schedule an aircraft within these amended booking windows. In those cases, you will still have access to the safest and most reliable aircraft and crews sourced from our Magellan Jets Preferred Network—though your fixed hourly rates will not apply on these flights, and you will instead pay the going charter market rate.
Be sure to contact your personal aviation consultant or call us at 877-550-5387 if you have any questions about your program changes or how to best schedule your upcoming flight. We will continue to provide all our guests with updates and information to help navigate this unprecedented time together, and to help ensure the safest and best flight experience possible. As always, thank you for continuing to put your trust in Magellan Jets—and we look forward to the next time we welcome you aboard .
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