Earlier this month at the 2021 NBAA Business Aviation Convention & Exhibition in Las Vegas, the most pressing topic at hand among our vendors and suppliers was the dwindling availability of aircraft, aircraft parts, and qualified crews. Together, as we navigate a truly historical surge in flight activity and the industry-wide difficulties that result, Magellan Jets is committed to ensuring all our guests receive detailed and timely communication regarding both the private aviation market as a whole and their individual programs.
Today, we want to inform you of several updates we are making to our jet card ownership and private jet membership programs. We have done, and continue to do, as much as possible to shield you from the impacts of an extreme supply chain situation brought about by the pandemic. We want you to know that the measures we take are not focused on the economics of the situation, but instead on continuing to provide you with an uncompromising commitment to excellence in service at the highest levels of safety. You should know that we are taking all reasonable steps to avoid consequences and therefore, these changes are necessary to continue to maintain our service and safety promise to you, your family, and your guests.
Consistent with the terms of your Jet Card Ownership and/or Membership agreement, Magellan Jets is implementing the following immediate changes to your program given that this crisis is outside of the reasonable control and prevents us from performing all of our contractual obligations:
– An extension of the booking window
– Adjustments to minimum flight hours
– Revised advance booking requirements for all trips outside the contiguous 48 states
Along with these immediate adjustments, we will be implementing changes in 30 days regarding round-trip discounts and trip scheduling.
We will detail each of these changes and the reasoning behind them below—but first, an update on the state of the private aviation market.th